Your customer service team have a direct impact on your customer’s satisfaction and loyalty. Recognition and rewards are powerful tools to engage your service team and also reinforce culture. The need for appreciation is a fundamental human need, your employees will respond positively to recognition of the role they play because it affirms their work is valued.
Celebrating your customer service team has a lot of benefits, not just for the employees, but the customers and the business as well. Here are 5 reasons why you should celebrate your customer service team.
#1. It will Improve Employee Engagement
Employee engagement is the extent to which your employees feel passionate about their jobs and are committed to the success of your business. Recognition is a factor that affects employee engagement, when employees feel valued for the work they do, it gives them a sense of purpose, improves self-confidence, and increases the repetition of the behavior they are being celebrated for.
in a nutshell, it’s a bloggers for bloggers award intended to promote new bloggers. (A big thumbs up to the founders for coming up with such a brilliant idea!)
Just a good-to-know point – “Liebster” is a German word that can be translated to sweetest, kindest, nicest, dearest, beloved, lovely, kind, pleasant, valued, cute or even endearing. Whatever the translation, the award has helped hundreds of bloggers connect and network.
In reciprocation for my award, I am to nominate 10 bloggers whose blogs have inspired me in one way or another so here goes;